Privacy policy

Privacy Policy

Last updated: July 2026

AXOMYTH LTD ("AXOMYTH", "we", "our", or "us") operates this website and online store. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, place an order or otherwise interact with us.

By using our website, you acknowledge that you have read this Privacy Policy.

Who We Are

AXOMYTH LTD

Company Number: 17145492

Registered in England and Wales

Registered Office:

24A Lonsdale Walk

Wigan

WN5 0DZ

United Kingdom

Email: support@axomyth.com

AXOMYTH LTD is the data controller responsible for your personal information.

Information We Collect

Depending on how you use our website, we may collect the following information:

Contact Information

Name
Billing address
Shipping address
Email address
Telephone number

Order Information

Products purchased
Order history
Delivery information
Returns and refunds

Payment Information

Payments are processed securely through Shopify Payments and other authorised payment providers.

AXOMYTH does not store your full payment card details.

Account Information

If you create an account, we may collect:

Login details
Saved addresses
Wishlist items
Preferences

Device Information

We may automatically collect:

IP address
Browser type
Device information
Operating system
Pages visited
Time spent on our website
Referring websites

How We Collect Information

We collect information:

directly from you when placing an order;
when creating an account;
when contacting customer support;
when subscribing to our newsletter;
automatically through cookies and similar technologies;
through Shopify and trusted service providers that help us operate our business.

How We Use Your Information

We use your personal information to:

process and fulfil your orders;
arrange delivery;
provide customer support;
process refunds and returns;
communicate with you about your orders;
improve our website and services;
prevent fraud and protect our business;
comply with legal obligations.

If you choose to subscribe, we may also send you marketing emails about AXOMYTH products, launches and offers.

You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us.

Shopify

Our store is powered by Shopify.

Shopify processes certain personal information on our behalf to enable payments, checkout, fraud prevention, website hosting and order management.

For more information about how Shopify handles personal information, please visit:

https://www.shopify.com/legal/privacy

Third-Party Service Providers

We may share your information with trusted third parties where necessary, including:

Shopify
payment providers
delivery companies
website analytics providers
email marketing providers
customer support providers

We only share information that is necessary for them to provide their services.

Cookies

We use cookies and similar technologies to:

keep our website functioning correctly;
remember your preferences;
improve website performance;
analyse visitor behaviour;
provide relevant marketing where permitted.

Where required by UK law, we will ask for your consent before placing non-essential cookies.

You can manage your cookie preferences through your browser settings.

Marketing

We will only send marketing communications where you have chosen to receive them or where otherwise permitted by applicable UK law.

You may unsubscribe at any time.

Data Retention

We keep personal information only for as long as necessary to:

fulfil your orders;
provide customer support;
comply with legal and tax obligations;
resolve disputes;
protect our legal rights.

Your Rights

Depending on your circumstances and applicable law, you may have the right to:

access your personal information;
request correction of inaccurate information;
request deletion of your personal information;
restrict certain processing;
object to certain processing;
withdraw consent where consent is the legal basis;
request a copy of your personal information.

To exercise any of these rights, please contact us at:

support@axomyth.com

International Transfers

Some of our service providers, including Shopify, may process personal information outside the United Kingdom.

Where this happens, we ensure appropriate safeguards are in place in accordance with UK data protection law.

Children's Privacy

Our website is not intended for children under the age of 16.

We do not knowingly collect personal information from children.

Security

We use appropriate technical and organisational measures to help protect your personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be published on this page together with the updated revision date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us: